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Terms of Service

  1. Service
    CARASTAY is a brokerage platform between RV travelers (hereafter "Travelers") and RV Park operators (hereafter "Vendors"). CARASTAY serves to initiate or conclude a reservation /-agreement between these participants. CARASTAY is used as a booking portaOffers, contract, validity, cancellationl by CARASTAY s.r.o. (hereafter "operator"). CARASTAY serves as a management platform for the providers to fill their space. Wherever possible and agreed, CARASTAY incorporates external booking systems of the providers. At the time of reservation, the operator assumes correct reservation data, transmitted by the vendor, and offers only free pitches for reservation. The reservation is made against a service fee to which the operator is entitled. If there are individual agreements with the vendor, CARASTAY becomes a service provider and charges the parking fee of the pitch for the day of arrival together with the service fee. All fees are based on the currently offered prices.

  2. Offers, contract, validity, cancellation
    1. All contracts between the contracting parties are concluded exclusively on the basis of these Terms of Service.
      The validity also extends to all future contractual agreements between the contracting parties, even if they are not expressly agreed again. Any general terms and conditions of the contracting party are only valid insofar as these are acknowledged in written manner by the operator.
      Insofar as these General Terms and Conditions do not expressly apply, the law applies.
      Insofar as a written conclusion of the contract regulated by these Terms and Conditions has been omitted and there is disagreement about the content of the mutual contractual agreements, a contract shall be deemed to have been concluded as based on these GTC.
    2. The offers of the operator are not binding.
      All oral and written information on the offered RV areas, such as location, equipment and rental price are only part of the contract with written confirmation by the operator. It is entirely independent whether this information was found in advertising documents, illustrations, directories or other documents and whether in print or on the website. All information on pitches is provided by the supplier. An editorial change by the operator does not take place, therefore the operator does not accept any liability for any relevant information.
    3. Conclusion of the contracts
      The rental contract for a pitch is only concluded directly between the traveler and the vendor. Between the traveler and the operator, only the service or agency contract is concluded.
    4. Cancellation or refund
      Cancellation of the booking is possible by email or remotely or in writing to the vendor. The reimbursement of the parking fees plus, if applicable, local taxes paid depends on the cancellation policy of the Vendor.
    5. Validity of the information
      For contractually agreed services, only the descriptions and prices valid at the time of the respective contract for the reservation period shall apply. Possibly to be collected data about age of travelers, which in the context of the determination of passenger or other components of performance (for example local taxes) becomes necessary, does not refer to the time of the booking but to the time of the stay.

  3. Choice of law and place of jurisdiction
    1. All agreements are exclusively governed by the law of the Czech Republic in accordance with the principles of international private law.
    2. For entrepreneurs, the place of jurisdiction is the registered office of the operating company. However, the operator has the right to place a complaint at any other jurisdiction admissible by law.
    3. For other persons:
      If the contracting party does not have a general place of jurisdiction in the Czech Republic, the place of jurisdiction shall be the registered office of the operator, without prejudice to the right of the operator to decide any other place of jurisdiction admissible by law. In general, the statutory provisions of the Code of Civil Procedure apply.

  4. Data, availability and liability
    1. The operator makes every effort to ensure the accuracy, completeness and up-to-dateness of all information contained on this website, but does not accept any liability for this.
    2. The operator accepts no liability for the accuracy, completeness and up-to-dateness of the information and information contained on these internet pages, in particular the information provided by the vendors. The operator also accepts no liability for the period and periods of availability or accessibility of the portal website.
    3. Disclaimer for Affiliate Online Offers, Links and External References:
      CARASTAY has made links to websites on the internet whose content and updating are not provided by CARASTAY and therefore are not under the control of CARASTAY. For all these links applies:
    4. The operator has no influence on the design and content of external websites and therefore distances itself from all third-party content, even if the portal pages link to external websites. This declaration applies to all links displayed on the portal and to all contents of the pages to which the delivered banners and links lead.
  5. Privacy Statement (Privacy Policy)
    1. The protection of personal data and the privacy of our users is an essential part of our customer relations. We therefore guarantee compliance with legal data protection regulations. If you have any questions, comments or suggestions regarding the privacy of the operator, we are at your disposal under the following e-mail address: .
    2. Cookies are sometimes used to control the website in relation to the delivery of data content. A Cookie is only a text file in which data can be stored. It is not a programs which can damage your computer system. For an indepth explanation of cookies, please visit de.wikipedia.org at the following link: https://en.wikipedia.org/wiki/HTTP_cookie.
  6. contractual loopholes
    Should there be a breach of a law contained in this Agreement, this does not affect the effectiveness of the Agreement. On the contrary, the contracting parties are obliged to supplement the dissimilar parts of the contract by such contractual provisions which are economically and legally acceptable to, or as close as possible to, the overall intended content of the contract.

  7. Severability clause
    Should individual provisions of these general business conditions be or become wholly or partially ineffective, or if contractual provisions exist, the validity of the remaining provisions shall not be affected. Rather, the ineffective or unique provision must be replaced by a correspondingly effective one that comes closest to the purpose and purpose of the business.